Monday, May 30, 2011

Time Warner Funnies

A comedian recently took out a full page ad in newspapers to bash Time Warner for their appalling customer service. 

Time Warner responded in a pathetic, trying-too-hard kind of way.

What I think is really funny is this line from TW's response:

Missed installs and clumsy customer communications are issues that have plagued us for too long. They’re not unique to us, though — all of our peers and competitors struggle with the same problems, and not just in the United States, either. We have over 47,000 employees servicing 13 million customers. 

Firstly, you sound like an asshole for trying to excuse your company with the old "they do it too!" routine. Secondly, HEY JACKASS *BOING!* Do you think, maybe, perhaps, that having 47,000 employees trying to service 13 MILLION customers might be your base fucking problem right there? Hey, maybe stop trying to step up the bottom line by making each customer service person cover a few hundred customers and instead cut the insane top level bonuses out. You know, the ones where you pat yourselves on the backs for paying the people who do the actual work for your company jack shit while pissing off a huge chunk of your customers and making everyone hate you? But, what do I know? I'm only working on a degree in a business, I don't yet have my masters in fucking everyone over and dying rich but friendless.

Thursday, May 26, 2011

Alienware Aurora R3, GeForce 590 GTX note

Just a small addendum to my Alienware articles. I wanted to note that the GeForce card that came in my system (which I specifically upgraded to when speccing it out) - the GeForce 590 GTX - was noted as having 3 DVI and 1 HDMI outputs. This is incorrect for the card I received, as it came with 3 DVI and 1 mini-Display port outputs.

Also, since I did not have any DVI cables, I had to run out and buy an adapter for my HDMI cable. As a warning to others, this is a Bad Idea. Oh, it works. You get a nice picture and can use your existing HDMI cable. But, the communication between the adapter and the cable gets interrupted every once in a while to the tune of a black screen for between two and ten seconds. Irritating if you are reading or watching something, devastating if you are playing a game. I finally sprung for a new DP cable to stop it. (After getting killed ins everal different games because of the black screen.)

Just something to be aware of.

Sunday, May 22, 2011

My Alienware Experience - Part 4

Well, it's been two weeks now, and I am still using my Alienware Aurora R3 PC, and I still love it. I've had the chance to really give it a workout in some new, high end graphical games, and it really shines. It also works great for the day to day computing that I do.

Let me start out by saying that if you are like me and research the crap out of major purchases before you commit, then you will have read all of the internet horror stories about Alienware. They ship broken, or they don't work right, or you have to spend two months working with support to get the right stuff, etc. Of course we all realize that the Internet is 90% bitchfest, and only 10% praise. People don't come online to tell you how great a purchase they just made, but they sure do come on to complain when something goes wrong. So you may be a tad bit anxious about purchasing a computer that even has it's own sucks.com site. I say "don't be."

My Alienware shipped on-time - actually, a couple of days early. It was working flawlessly when I set it up. (Yes, I had to install all of my software and update some drivers, but hey, that's life with a PC. If you don't like that, you shouldn't be using a PC.) It has performed with excellence in all tasks that I have shoved at it, and I have yet to have occasion to complain.

As far as performance goes, let's talk briefly about two modern games: Brink and Rift. I ran Fraps during both of these games for extended periods to make sure that I was getting decent performance for my money. I chose these games because they are both newer releases, and because they both push the graphics card to work hard. In fact, these two games are the only games that I played recently that actually caused the graphics card fan to spin up to a faster level.

During multiplayer, 16 person Brink sessions, the fps (Frames per Second) never dipped below 38. They averaged out at 44. This is with all of the graphics options turned up as high as they will go and at a resolution of 1920x1200. The game looks nice, and it played smoothly, with no detectable hitching. I will note, however, that Brink is a really new release, and that it still has its share of graphical bugs. I expect that as the game is further optimized, I will see an increase in fps.

Rift is a newer MMORPG game that really has spectacular graphics. Of course, in order to enjoy those graphics, you need a PC capable of showing them to you in an acceptable framerate. I ran Rift at a resolution of 1920x1200, on the Ultra setting at first, and I was getting an average of 62 fps. But then I noticed that the "ultra" setting left quite a few graphics sliders turned down. How ultra is ultra if it isn't actually ULTRA? So, I went ahead and turned all of the sliders up to the max. Go big or go home, right? When walking around solo and questing, I averaged around 45 fps. In groups doing dungeon runs, my fps dropped just a tiny bit to average around 42. And the real test, giant raid sized outdoor events where rifts are opening and spilling out hordes of monsters and 100+ players are all on the screen at once battling those monsters. During these chaotic events, the Aurora R3 still averaged 28 fps, with a low of 24fps. Even with that many things happening onscreen at the same time, the gameplay was smooth and I never noticed any detectable graphical hitching. My old system hitched during World of Warcraft raids with as few as 20 players present, and it wasn't out of date or under-powered. it just wasn't as top notch as the new Alienware.

So, I am going to end my series of articles on the new Alienware Aurora R3 with a positive rating for the system and a few notes. The only thing even slightly bad I can say about it is that when playing Rift and Brink the GeForce 590 GTX card's fan kicks up the speed quite a bit, and the exhaust sound is quite loud. It actually makes me turn up my speakers a bit. Of course, my system sits level with my desk and about a foot away from my monitor, so moving it might make the noise a non-issue. (Or liquid cooling it, like the CPU.) The only time the system ever crashed was the first day that Brink was released. The open GL interface between the game and the graphics card locked it up tight. Other than that, it has run flawlessly. The lighting system looks great, and is fun to set up with different color schemes for each game or flashing lights when you receive an email. So far, my Alienware experience has been very positive, and I would definitely recommend them to others who want a custom gaming PC, but don't have the time to build and support it themselves.

Friday, May 20, 2011

Holy Christ, the rapture!

Let me start out by saying that while I believe in God, I despise organized religion. Belief is great. Religion is about controlling people.

Having said that, I think that if you are going to follow a religion, perhaps you should be aware of the basic tenets of your faith. I know, I'm wasting my breath. Christians are one of the most bigoted groups in the world, and they also tend to not believe even their own faith. God is all powerful. Yet they fear Satan may take over. Well, which is it? You either believe God is all powerful, in which case nobody is taking over because ALL POWERFUL means that if Satan looks at him crosseyed ZAP! God snaps his fingers and Satan disappears in a poof of sulfuric ash, or you don't believe it and pray every night that the boogie man won't get you.

Anyway, if you believe in Christianity, God, and the bible, how in the everloving fuck can you believe the world is going to end tomorrow based on same crazy-ass radio DJ's prediction? Let's go to the bible and check it out:
Matthew 24:36 (whichever version you have, it translates to roughly) But of that day and hour knows no man, no, not the angels of heaven, but my Father only.

OK, so crazy religious nuts, here's your checklist:

1: Is this radio DJ God? - No.
2: Is this radio DJ a man? - Yes.
3: Is he some crazy ass dipshit flying Wacky Motherfucker Airlines? You betcha.

He's not God, he is a man, and he is crazy. Since only the Father (God) knows when the return is, I guess it isn't happening tomorrow.

So there you have it. The only people that are going to meet God tomorrow are the loony-tunes that show up on my front porch claiming the rapture is happening, or the ones that follow claiming the rapture passed them over and so they're going to loot my house. Those people are going to earn themselves a face-full of 00 buckshot, for Jesus!

Tuesday, May 17, 2011

RIFT

To start with, I really, really need to never open my mouth and say I don't want to buy something, because every time I do that (Playstation 3, my Jeep, etc...) I end up buying whatever I said I didn't want to buy. I said that I didn't want to buy Rift because I beta tested the game, and it really felt just like World of Warcraft with better graphics. I was playing World of Warcraft with my friends, so paying to play another game just like it seemed silly.

And then Alienware started a contest to win a new laptop by trying the 7 day Rift trial and leveling a character past level 5. I entered the contest and wound up at the level limit of the trial (15). Then I ran out the next day and bought the collectors edition.

You see, Rift is not really just like WoW. It's close enough to feel comfortable, but it adds elements from Everquest 2, Warhammer Online, Lord of the Rings Online, and dozens of other past MMOs. So it feels like an old flame dressed in a hot new outfit. You already know what she is like in a relationship, but damned if you don't have a couple of drinks and wind up in the sack with her anyway.

I've also made the self discovery that I don't like the endgame of most MMOs. I love leveling up and discovering the story and exploring the new areas as they come, but once I hit the level cap and work through most of the content, I don't want to keep doing it over and over forever just to get new gear. I wind up leaving until an expansion or sequel comes out. I've done it with WoW every time I finish an expansion, and I've done it with a bunch of other games. I left WoW recently because I think Blizzard made a mistake and this newest expansion was too short. I finished it, did all of the dungeons a few times, and even raided a bit. Then I burned out. I'm sure Rift is headed to the same fate, but... Oh well. I'll enjoy the ride until then!