Wednesday, September 26, 2007

Razer Deathadder firmware issues: Press release



Dear Razer Gamers,

It has been brought to our attention that the Razer DeathAdder gaming mouse firmware version 1.21 has some compatibility issues with several recently released PC motherboards* (full list of affected chipsets and motherboards below) in the market. Such issues include instances where the mouse has intermittent power issues and exhibits undesired performance issues when plugged into this isolated range of PC motherboards.

We would like to thank the gamers who have helped us update the list of incompatible motherboards, which we are constantly updating and will be posting it onto our web sites if any other affected models are found.

We have released a new firmware update (Razer DeathAdder firmware version v1.25**) which addresses these compatibility issues for all Razer DeathAdder mice that are already on firmware version 1.21. Please note that all other owners of the Razer DeathAdder not using firmware version 1.21 (i.e. firmware version 1.1) are not affected by this compatibility issue.

In the meantime, all users with a Razer DeathAdder gaming mouse on firmware version 1.21 are advised to upgrade their firmware to version 1.25, even if your motherboard is not amongst those listed. This is to prevent any inconveniences that may occur should the mouse be brought to any LAN events and/or tournaments with computer systems using the conflicting PC motherboards.

The firmware is available for download at our Razer Support website here. For further assistance, please contact a Razer support staff on our website.

Razer is committed to providing all gamers with an arsenal of the best gaming peripherals and constantly ensures that all relevant platforms support Razer peripherals as intended.

* List of Motherboards:

• Intel 865P Chipset

• Intel 865PE Chipset

• NVIDIA nForce4 Ultra Chipset

• NVIDIA nForce 680i Chipset

• Intel P965 Express Chipset,

• Intel P965 Northbridge, i82801HR Southbridge

** Requires Razer DeathAdder driver version 1.08

Headquartered in San Diego, California, Razer™ collaborates with gamers to develop, manufacture and market cutting-edge gaming peripherals utilizing proprietary technologies that give gamers the competitive edge. Razer products have earned critical praise and won multiple awards from around the world for their precision, sensitivity, usability and distinctions in product design. Engineered to near perfection, Razer’s reputation of being the leader in gaming peripheral technology is embodied in every single Razer product. For more information, please visit www.razerzone.com.

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